At Solid Source Global Solutions, our Back-Office Support services are the engine behind
your front-line operations.
We manage the critical yet time-consuming administrative tasks that keep your business
running smoothly—so your team
can stay focused on growth, service, and innovation.
From data processing to call transfers and payment reconciliation, we handle it all with accuracy, consistency, and confidentiality. Our agents are trained in your systems, policies, and workflows to operate as an extension of your internal staff.
Data Entry & Processing
Accurate, high-volume data input for customer records, forms, and transactions.
Payment Reconciliation
Track, verify, and balance payments and accounts with precision and transparency.
Call Transfers & Message Handling
Professionally screen, route, and record inbound calls and client requests.
Document Management
Digitize, organize, and maintain important documents for quick, secure access.
Help Desk Support
Internal support for routine tasks and employee service requests.
System Updates & Admin Tasks
Support with updating records, profiles, and internal admin functions across platforms.
Other Services
FNOL and UW support Roadside Assistance customer Support Tech Support Virtual Assitance
